Shipping policy

Shipping Policy – GemsForTheV

Processing Time

All orders are processed based on the shipping method selected at checkout:

  • Economy Processing: 3–5 business days
  • Standard Processing: 1–3 business days

Business days exclude weekends and holidays.

During high-volume periods (such as promotions, restocks, or launches), please allow the full processing window before shipment.

Shipping Time

Once your order has been fulfilled and shipped, delivery typically takes an additional 3–4 business days, depending on the carrier.

A tracking number will be sent via email once your order has shipped.

Please note:

  • Delivery timeframes are estimates, not guarantees
  • We do not control carrier transit times
  • Delays may occur due to weather, logistics, or carrier-related issues

Address Changes (1-Hour Window)

We understand that mistakes happen.

If you need to update your shipping address, you must contact us at info@gemsforthev.net within 1 hour of placing your order.

After this 1-hour window, we cannot guarantee that changes can be made, as orders may already be processed or prepared for shipment.

Incorrect Shipping Information

Please double-check your shipping address and contact information before placing your order.

GemsForTheV is not responsible for orders delivered to incorrect addresses provided at checkout.

If a package is returned to us:

  • You may choose to have it re-shipped at your expense, or
  • Receive a refund minus shipping fees

Carrier Responsibility & Delays

Once your order leaves our facility, it is in the hands of the shipping carrier.

GemsForTheV is not responsible for delays, lost, or stolen packages caused by the carrier. However, we will assist in opening a claim when applicable.


Delivered Packages / Claims

If tracking shows that your package has been successfully delivered to the address provided at checkout, GemsForTheV is not responsible for lost or stolen items after delivery.

Customers must contact the shipping carrier directly for further assistance in these cases.

Chargebacks & Disputes

Filing a chargeback before the completion of the stated processing and delivery timeframe is considered premature and invalid.

All claims of “item not received” will be disputed with:

  • Proof of processing within stated timelines
  • Carrier tracking updates
  • Delivery confirmation (including timestamp and location)

International Orders

International customers are responsible for any customs duties, taxes, or import fees required upon delivery. These charges are not included in your purchase.

Need Help?

For any shipping-related questions or concerns, please contact us at:
info@gemsforthev.net